Ex Booking Terms

Updated 2nd July 2024

Booking Information:

All Courses:

The rates are quoted in GBP and are for one delegate to attend the course.

Early booking is advised, as courses are limited in size. Once the form is received, we will respond with payment instructions and/or receipt if you’ve paid via credit card.

Payment must be made in full, 6 weeks before the course commences or immediate payment if booked within 6 weeks. Failure to pay may result in the delegate place being cancelled and 100% charges for the course.

Insurance

In addition to the booking terms outlined below, we advise that companies to consider obtaining insurance coverage to mitigate financial risks associated with delegate absences.

Insurance policies, often referred to as "event cancellation insurance" or "business interruption insurance," can provide reimbursement for non-refundable expenses incurred due to delegate cancellations or non-attendance. These policies typically cover expenses such as venue fees, travel arrangements, and accommodation costs. This can help to safeguard financial interests and ensure continuity of training operations in the event of delegate non-attendance.

Terms for Classroom-based Courses:

The rate does not include travel and accommodation costs. Rates include refreshments and lunch where appropriate.

Cancellation:

In the event of an applicant having to cancel, the fee will be refunded in part thus:

Up to 2 months: 100% refundable
Up to 6 weeks: 75% refundable, or transferable to a later course or another person at a cost of £95 per person.
Up to 1 week: non-refundable, or transferable to a later course or another person at a cost of £225 per person.
Transfers can be made up to the end of the following year and are subject to the same booking conditions as stated above once confirmed. Transfers must be sent in writing to training@theaemt.com to transfer to another course.
The transfer details must be sent to training@theaemt.com within 30 days of issuing in order to avoid the full costs being invoiced.

These fees may be adjustable if there is a waiting list for the course, or the place is filled.

Payments for bookings, cancelled bookings or cancellation/transfer fees which are still outstanding more than 30 days after course ends, could be sent to CreditSafe for debt collection.

If you are unable to attend a booked classroom course, an online alternative can be offered. Your booking can be transferred free of charge, however, the payment for the classroom course will not be refunded.

Certificates will be issued in the delegates name.

International Courses:
Additional Booking Terms

Visas

It is the booker or delegate's responsibility to arrange any necessary Visa for the country where our course is being held. The AEMT can assist by providing a Letter of Invitation to our course on request. The AEMT strongly recommend that Visas should be applied for as soon as a booking is confirmed.

If a booking is cancelled due to lack of the appropriate Visa, our usual cancellation fees above will apply.

Late Booking fees

Early booking is advised, as courses are limited in size. Late bookings particularly for International Courses involve considerable extra costs for the AEMT, therefore bookings taken less than 6 weeks prior to course will incur a late booking fee of £150 per delegate.

Withholding Tax:

The AEMT strives to keep our International Course fees as competitive as possible. To do this, we need to be sure we receive our full fee for each course. However, some countries’ laws require our customers to deduct a withholding tax.

If a deduction or withholding is required, the AEMT’s customer will bear this cost by paying an additional amount. The customer must ensure that the net amount the AEMT receives covers the full cost of each course.

Certificate of Residence

If the customer requires a Certificate of Residence (COR), then this must be made known to the AEMT when booking onto the course, as this can take several weeks to order. There is a tick box on the booking form for this purpose, otherwise you can request a COR by emailing training@theaemt.com when you book.

Terms for Online Courses

Cancellation:

In the event of a cancellation for our online training the AEMT will retain £90 of the original invoice, the remaining amount will be refunded.

Transfers to another course, or person, can be arranged as per the below terms:

A transfer to another online course can be arranged, an admin fee of £90 per delegate will apply
A transfer of the course to another delegate can be arranged, an admin fee of £90 per delegate will apply
A transfer from the online course to an AEMT classroom course can be arranged, the difference in price will be charged for the upgrade
Transfers can be made up to the end of the following year and are subject to the same booking conditions as stated above once confirmed. Transfers must be sent in writing to training@theaemt.com to transfer to another course.
The transfer details must be sent to training@theaemt.com within 30 days of issuing in order to avoid the full costs being invoiced.